RIPPLE SURF CAMP – TERMS AND CONDITIONS
This website is operated by Ripple. Throughout the site, the terms “we”, “us” and “our” refer to Ripple. Ripple offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current website and, or store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1- BOOKING & PAYMENT
1.1 By booking a holiday with Ripple Surf you are entering into contract with Ripple surf camp. Address 21 Market Place, Knaresborough, HG5 8AL, UK.
1.2 The person making the booking (“the party leader”) must be at least 18 years of age and authorised to do so by all persons named in the booking and the parent or guardian of all party members under the age of 18 years, when the booking is made. 1 When you make your booking you agree that you have authority to accept and do accept on behalf of yourself and each person named in your booking, the terms of these Booking Conditions.
1.4 A contract will exist as soon as we issue a booking confirmation invoice to the party leader. The contract is made in the terms of these booking conditions, which are governed by English law and the jurisdiction of the English Courts.
1.5 The party leader is responsible for making all payments due to us under the booking. All party members named within the booking are jointly and severally liable for all payments due under the booking.
1.6 The Party Leader is responsible for reviewing the confirmation email and/or any booking details as soon as reasonably possible following receipt of such and must inform the Association immediately of any errors or discrepancies. Any failure by the Member to promptly notify the Association of any such errors or discrepancies will be deemed an acceptance by the Member that all booking and/or other details are correct.
2. CANCELLATION POLICY:
2.1 The party leader may cancel the Contract up to 8 weeks before their arrival date by sending a written notice of cancellation.
2.2 The following sliding scale determines the refund policy
* Cancellation 12 weeks before: loss of 25% of holiday cost (deposit)
*Cancellation 8 to 12 weeks before: loss of 50% of holiday cost
*Cancellation 6 to 8 weeks before: loss of 75% of holiday cost
*Cancellation under 6 weeks before: loss of 100% of holiday cost
2.3 Any credit card or debit card payments shall be refunded to the same credit or debit card number from which the Payment Price was paid, less any Charges.
2.6 Ripple surf camp reserves the right, at its sole discretion, to cancel the provision of the Services or to instruct any member on the camp to leave the Location immediately without compensation or refund if the member does not comply with these Terms and Conditions, particularly relating to behavior and conduct.
3. TERMS OF PAYMENT:
3.1 The most up to date prices for the Services are shown on the website, however they are subject to regular review and may change.
3.2 The price of the Services which the Member must pay is the price set out in the Contract (Payment Price).
3.3 The Lead member shall pay the Payment Price as soon as possible and in any event within 14 days from the date on which the Contract was made.
3.4 The Member is responsible for any charges incurred in the payment process (Charges).
4. SURF SERVICES:
4.1 Ripple surf camp shall agree with the Member the number of surf lessons to be provided at the Location at the time the Contract is made (Lesson(s)).
4.2 The Lessons shall be provided at the Location on behalf of the Association by the Location’s instructors (Instructors).
4.3 Due to safety reasons, unsuitable weather conditions, unavailability of Instructors or any other reason, the Association or the Instructors may reschedule or cancel any Lesson without giving advance notice to the Member. The Association or the Instructors will use reasonable endeavors to provide as much notice as possible, but the Member acknowledges that this may not always be possible and the notice may be minimal.
4.4 The Association or Instructors may reschedule a Lesson to any reasonable alternative date and time by giving advance notice of at least 3 hours to the Member. If the Member does not attend when requested to do so by the Association, the Association shall be deemed to have fully provided the Lesson(s).
4.5 Where Lessons are cancelled due to adverse weather conditions or for safety reasons at the sole discretion of the Instructors, the Member shall not be entitled to a refund for the cost of the Lesson, however the Association will use reasonable endeavors to provide theory lessons and/or other activities at the Location in substitution for the cancelled Lesson(s).
4.6 It is the Member’s responsibility to attend the Lessons promptly and a Lesson will not be extended beyond its scheduled time if the Member is late. If the Member is more than 15 minutes late for a Lesson, the Instructor may cancel the Lesson and no refund shall be given.
4.7 The Association and the Staff reserve the right to photograph the Member during the provision of the Services and/or the Lessons. By taking part in a Lesson and/or being at the Location, the Member gives their full consent to such photographs being taken. The Member agrees that the Association may use such photographs for commercial, publicity and advertising purposes. The Member has no right to any payment or fees in respect of any photographs sold and if any such rights should exist, the Member hereby waives them.
4.8 If the Member has a disability as defined under the Disability Discrimination Act 1995, then provided the Member gives the Association a reasonable period of advance notice, the Association will make reasonable adjustments to facilitate the Member’s disability as far as possible, but due to the nature of the Services, the Member acknowledges that no guarantee can be given by the Association as to what will be achievable.
5.1 Outside of the surf lessons, the member can rent surf equipment at the Camp.
5.2 Where the Association and/or the Staff are unsatisfied with the condition of the Equipment returned by the Member, the Member shall on request and in any event before the Departure Date from the Location pay to the Association and/or the Staff a sum equivalent to the cost of repairing or replacing the damaged Equipment as the Association and/or the Staff considers necessary. The Association may use the deposit provided in full or partial satisfaction of any monies owed by the Member.
5.3 The Member acknowledges that it is responsible for ensuring that the Equipment and any Personal Items it uses are fit for the purposes for which it intends to use them and that it shall use the Equipment and/or Personal Items in a safe and responsible manner at all times.
5.4 The Association and/or the Staff shall accept no responsibility for loss, damage or harm caused to the Member, other persons, any property or the like as a result of the Member’s use of the Equipment and/or Personal Items, unless such loss, damage or harm was caused by the negligence of the Association and/or the Staff.
5.5 All personal equipment or possessions of the Member (Personal Items) are the Member’s responsibility and are at the risk of the Member at all times. The Association and/or the Staff shall accept no liability for the loss, damage or theft of any Personal Items.
6. RESPONSIBILITIES OF THE Member:
6.1 The Member is responsible for obtaining travel insurance with adequate insurance cover for their holiday at the Location and any activities which they intend to undertake during it and such insurance should be in place before the Departure Date.
6.2 By entering into a Contract with the Association, the Member confirms to the Association that it is able to swim well enough to undertake any Lessons, use the Equipment or Personal Items and/or to participate in any activities at the Location.
6.3 By entering into a Contract with the Association, the Member confirms to the Association that it is physically fit and knows of no health reasons which should prevent it or render it dangerous to undertake any Lessons, use the Equipment or Personal Items and/or to participate in any activities at the Location.
6.4 Where, after the Contract has been made, the Member becomes aware of a health problem or reason as to why it should not undertake the Lessons, use the Equipment or Personal Items and/or participate in any activities at the Location, it shall immediately inform the Association in sufficient detail to enable the Association to assess what amendments are required to the Lessons and whether, at the sole discretion of the Association, it is possible to adapt the Lessons accordingly.
6.5 The Member agrees that at all times it shall abide by all decisions of the Association, the Staff and the Instructors.
6.6 The Member shall at all times act in an appropriate and acceptable manner and accept responsibility for their behavior and the conduct of all members of their Group. The Association reserves the right to terminate the provision of the Services should the behavior of the Member, at the discretion of the Association or the Staff threaten to cause or cause damage or harm to any persons, property or the like or seriously impair the enjoyment of other guests. No refund shall be given by the Association. The Member (and their Group if they should choose to leave also) shall be responsible for any additional accommodation, travel or other costs incurred following termination of the provision of the Services. The Member shall immediately pay on request to the Association a sum equivalent to any loss or damage caused at the Location. The Association reserves the right not to accept any future bookings from the Member or the members of the Group or to cancel any existing bookings which the Member or the members of the Group may have.
6.7 The Member acknowledges that the consumption of alcohol at some Locations may not be permitted and that the age limit for the consumption of alcohol may differ depending on the Location. Where alcohol consumption at the Location is permitted, the Member confirms it is of the appropriate age for alcohol consumption and accepts that it does so at its own risk and that it shall behave at all times in an appropriate manner pursuant to condition
6.8 It is the Member’s responsibility to provide the Association with any valid and current contact details it has, including postal address, email address and telephone number.
6.9 Individuals under the age of 18 (Minor) shall only attend at a Location if accompanied by a parent, guardian or minder over the age of 18 who, by attending the Location with the Minor accepts full responsibility for the Minor’s safety and behavior.
7.1 The Association shall not be responsible whether in contract or tort or otherwise howsoever for consequential loss or damage (which shall include loss of use or profits) caused by or arising out of the provision of the Services or for any other loss, damage or injury of any kind whatsoever.
8. DATA PROTECTION:
8.1 The Association may keep and use personal details of the Member for the purpose of providing the Services for a period of 6 years unless otherwise required by law and thereafter may hold such for marketing and/or promotional purposes unless and until the Member requests in writing that their data be destroyed.
9.1 If any provision or part-provision of these terms and conditions becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant condition, provision or part-provision shall be deemed deleted from the remaining conditions and provisions which shall continue to be valid and enforceable to the fullest extent permitted by law.